Privacy Policy – MMORewards

Privacy Policy

I. General information

1. Responsible body, introduction
We are MMORewards Ltd. 152, Office Number 9, Triq, Naxxar, San Gwann, SGN9030, Malta, and you can contact us by mail or email at info@mmorewards.com.

The protection of your privacy is very important to us. Therefore, we explain below which personal data we collect and process when using our services or taking advantage of  our offers. Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person. These include, for example,. their name, email address or phone number.

The collection, processing (including storage, modification, transmission, blocking and deletion) and use of your data takes place in compliance with the provisions of the Data Protection Act. Personal data are only collected, used and passed on if this is permitted by law or if the users give their consent to the collection of data and if this is technically or legally necessary for the provision of the service. In no case will the data collected be sold or otherwise transferred to third parties without your consent.

You can visit our website without giving any explicit information about yourself. Although we will process your IP address, the name of your internet service provider, the page from which you visit us or the name of the requested file, we will store it in log files without any further personal data. This evaluation is carried out solely for analytical and statistical purposes, to improve our services, or to counteract misuse. All personal information is anonymized and no connection can be made between the information provided and the submitting user.

However, if you wish to use our services and offers (e.g., games) or subscribe to our newsletter, personal information must be collected, processed and stored. This includes your email address, your IP address and, if applicable, an individual password (for logging into our website and games) or payment data (for ordering paid services). In addition, in order to properly play and sanction violations of the Terms of Use, it is necessary to record certain actions within our website and games, including the time and place of logins, use or trading of virtual items or messages to other players or in the public chat of each game.

Further details on the data collected and their use can be found in Section II.

 

2. Legal basis
We collect and process personal data based on the following legal bases:

  • Consent pursuant to Article 6 (1) (a) of the General Data Protection Regulation (GDPR). Consent shall be any voluntary expression of intent, in an informed and unequivocal manner, in the form of a statement or other unambiguous confirmatory act, in which the data subject indicates that he agrees with the processing of the personal data concerning him or her
  • Necessity to fulfill the contract or carry out preparatory actions in accordance with Article 6 (1) lit. b GDPR, i. the data is required so that we can fulfill our contractual obligations to you or we need the data to prepare a contract with you.
  • Processing to fulfill legal obligations under Article 6 (1) (c) GDPR, i. that, for example,  are required by law or regulation to process the data.
  • Processing in order to safeguard legitimate interests in accordance with Article 6 paragraph 1 lit. f GDPR, i. that the processing is necessary to protect the legitimate interests of us or third parties, unless the interests or fundamental rights and freedoms on your part that require the protection of personal data prevail.

3. Affected rights
You are entitled to the following rights with regard to the processing of data by us in the scope according to the respectively listed articles of the General Data Protection Regulation:

  • Right to information pursuant to Art. 15 GDPR
  • Right to correction in accordance with Art. 16 GDPR
  • Right to be erased (“right to be forgotten”) in accordance with Art. 17 GDPR
  • Right to restriction of processing according to Art. 18 GDPR
  • Right to data portability in accordance with Art. 20 GDPR
  • the right of objection according to Art. 21 GDPR

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the GDPR violates.

4. Data deletion and storage duration
The user’s personal data will be immediately deleted from our system once it is no longer needed. In addition, such storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. A blocking or deletion of the data takes place even if a prescribed by the standards mentioned storage period expires, unless there is a need for further storage of the data for a contract or fulfillment of the contract or you have explicitly agreed to the further use of your data.

5. Integration of third party providers
It is possible that third party content (hereinafter referred to as “third party”), such as videos from Youtube.com, will be included in our website and games. This always presupposes that the third party providers use the IP address of the user, since they could not send the content without this to the browser of the respective user. Therefore, the IP address is required to display this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we have no control over a third party’s IP address, for example,  if they store it for statistical purposes. As far as we know such a circumstance exists, we will inform users about it.

Our websites and products may further contain advertising or third party services (such as the Facebook Like button or links to third party websites). If you click on those links, including an advertisement, you will leave the MMORewards website and go to the site you selected. If you visit a third party website or use a third party service, you should consult that site’s or service’s privacy policy. MMORewards Ltd. does not verify the data protection conditions of third parties.

6. Data provided to us by third parties

By signing up to play our products on via Steam™, you agree that Valve Corporation may provide us with your Steam™ Account information so that we can establish an Account for you. You need an Account with MMORewards to play MMORewards products. From Valve the data we receive includes your SteamID, friend list, country, language and list of owned AppIDs. We need this information to allow you to login to any of our games, verify purchases and/or credit you with Rewards Points (e.g. Rewards Gold and XP). We do not receive your email address, full name, credit card number or any other financial information. Further information on the Privacy Policy of Valve can be found here: https://store.steampowered.com/privacy_agreement/

By signing up to play our products on a PlayStation®4 computer entertainment system, you agree that your Sony Entertainment Network account information will be provided to MMORewards Ltd. so that we can establish an Account for you. You need an MMORewards Ltd. Account to play MMORewards Ltd.’s products online. From Sony, we receive information including your Online ID, your country, state or province, language and date of birth. We do not receive your email, name, credit card number or any other financial information.

We may also receive information about you when other players choose to share their contact lists with us or from other third parties, like Facebook or Game Center, when you use their services in connection with our products, e.g. supplementing the information we receive from you. Please consult the Privacy Policies of the respective third party that you have registered with for further information on how they handle your data. Additional data that we will process in these cases is listed in chapter II.

 

II. Concrete data processing

1. Data collection when visiting the website
a) Scope of data processing
When visiting our website, the following data is collected and stored by us or our web server:

  • Information about the browser type and version used
  • The user’s operating system
  • The user’s Internet service provider
  • The user’s IP address
  • Date and time of access
  • The transferred data volume
  • Websites from which the user’s system  comes to our website
  • Websites accessed by the user’s system through our website

The data is stored in the log files of our system (so-called server log files). Retention  of this data together with other personal data does not occur . The website itself is hosted by Amazon Web Services. Their privacy policy can be found here: https://aws.amazon.com/privacy/

b) Legal basis
The legal basis for the processing of data is Article 6 (1) lit. f GDPR.
The legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR therefore lies in the functionality of our website and its availability.’
The legal basis for the transfer of the data to the hosting service provider are Articles 28 (3), 6 and 7, Article 45 (3), Article 46 (2) (c) GDPR. The service provider is certified under the Privacy Shield Framework and is therefore subject to the EU Commission’s decision on adequacy (Implementing Decision 2016/1250), i. The data protection level of the service provider is recognized as being equivalent to the GDPR, although it is based in the USA. In addition, the standard data protection clauses of the EU Commission are used in contractual relation with the provider.

c) Purpose of the data processing
The temporary storage of the IP address by the system is necessary to allow delivery of the website to the user’s computer. To do this, the user’s IP address must be kept for the duration of the session.
The data is stored in order to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. We reserve the right to retrospectively review the log files if there are specific indications of unlawful use. An evaluation of the data for marketing purposes does not take place in this context.

d) Duration of storage
The log files will be deleted after a maximum of seven days, unless there is a need to retain the data for the aforementioned purpose due to specific events.
Additional storage is possible. In this case, users’ IP addresses are deleted or alienated, so that an assignment to a specific user is no longer possible.

e) Opposition and removal option
The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.

f) Cookies
Our website uses at several locations so-called cookies. They serve to make our offerings more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and function through  your browser. Cookies as such can not be used to identify the user. The majority of the cookies we use are called “session cookies”. They are automatically deleted at the end of your visit. Cookies do not harm your computer and do not contain viruses.


Of course, you can also use the websites and games operated by us without cookies by setting the browser so that you generally reject cookies or inform you about a cookie so that you can decide at any time whether you accept it or not , You can manually delete cookies that already exist on your computer from your hard drive at any time. Please note, however, that the use of the website and the games without cookies may be limited.

 

g) Advertising and Analytics Technologies, Re-Marketing

Facebook Connect

We offer you the possibility of logging into our service using Facebook Connect. Additional registration is therefore not possible. For login, you are redirected to a  Facebook page where you can log in with your usage data. In doing so, your Facebook profile and our service are linked. As a result of this linkage, we automatically receive information from Facebook Inc., which have been released by you in your Facebook privacy  settings (Further information can be found at: https://www.facebook.com/help/325807937506242/[AS1] ).

Of this data, we exclusively use the information you make available to us through these settings. This information is mandatorily required for concluding the contract as it enables us to identify you. You can revoke the permission to use this data, which you granted us, at any time via your Facebook settings. Your account as such would not be affected by this; however, the account is linked to this information and can exclusively be used from the initially used Facebook account.
For further information on Facebook Connect and their privacy settings, please find more information on data policy [AS2] and terms of use[AS3]  of Facebook Inc.

Facebook Remarketing
This website uses the “Custom Audiences” remarketing function of Facebook Inc. (“Facebook”). This function is intended to present visitors of this website interest-related advertisements (“Facebook ads”) within the framework of their visit to the Facebook social network. For this purpose, the remarketing tag of Facebook has been implemented on this website. When visiting the website, a direct connection to the Facebook services is established by means of this tag. In the process, the fact that you have visited this website is transmitted to the Facebook server, and Facebook allocates this information to your personal Facebook user account. You can find more detailed information on the collection and use of the data by Facebook as well as on your associated rights and possibilities for the protection of your private sphere in the Facebook data privacy information under https://www.facebook.com/about/privacy/.[AS4]  Alternatively, you can deactivate the “Custom Audiences” remarketing function under https://www.facebook.com/settings/?tab=ads#_=_[AS5] .
To do so, you have to be logged in to Facebook.

Facebook Pixel and Website Custom Audience
By this online offer, we would like to present ads and/or special offers to our users, which are especially tailored to their interests (“interest-based advertising”), and limit the frequency with which certain ads are displayed. For this purpose, we are using the Facebook Website Custom Audiences tool as well as Facebook Pixel.

Facebook Pixel is a Javascript code that sends the following data to Facebook Ireland Ltd, Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland (“Facebook”):

–        HTTP header information (IP address, information on the web browser, page storage location, document, URL of the website and user agent of the web browser as well as day and time of usage, among other things);

–        Pixel-specific data; this includes the Pixel ID and Facebook cookie data, including your Facebook ID (these are being used in order to link events with a certain Facebook advertising account and allocate them to a Facebook user);

–        Additional information on the visit as well as on default and user-defined data events. We are using the following user-defined data events:

§ searched and viewed contents at product level;
§ the product has been put into the shopping basket;
§ initiation of a checkout in the ordering process; and
§ completion of the ordering process.

By means of the hashed user-specific Facebook ID (included in the Facebook cookie), Facebook carries out an automatic check to find out whether the data transmitted by the Facebook Pixel can be allocated to a Facebook user. If no Facebook cookie is saved in your browser, there will be no classification into one of the user groups with the designation Custom Audience
If it is possible to allocate the Facebook ID included in the Facebook cookie to a Facebook user, Facebook will allocate this user to a Custom Audience based the rules predefined by us, if the relevant criteria are met. We use the information so obtained for the presentation of ads in Facebook (“Facebook Ads”). However, ads are only displayed from a Custom Audience size of 20 different users onwards – this means that conclusions with regard to the characteristics of the individual users cannot be drawn. The allocation to a Custom Audience takes place for a maximum of 180 days. This period will start anew if you visit our website again and if there is a coincidence with the same “Custom Audience” rules.
Facebook can allocate your visit to our website and your activities associated therewith to your Facebook user account. This is not possible for us. What we receive from Facebook by means of Audience Insights is merely statistical information about the use of our website.
Facebook passes your data on to Facebook Inc., Facebook 1 Hacker Way Menlo Park, CA 94025, USA and uses your data in order to improve the quality of its advertising, among other things, by improving the optimization algorithm used by Facebook to display Facebook ads as well as the News Feed Ranking.

-> Used inside game to confirm registration!

Right of objection:
If you would like to object to the use of Facebook Website Custom Audiences, please click here[AS6] . Then, what is referred to as an opt-out cookie is set, which prevents the transmission of data via Facebook Pixel.
The duration of effect of this opt-out cookie is unlimited in principle. However, please note that the opt-out function is device- and browser-related and only applies to the currently used terminal device and/or browser in principle. If you are using several terminal devices and/or browsers, you have to perform the opt-out on each individual terminal device and in each browser used.
In the event that you delete all cookies in your browser, an objection may  no longer be taken into consideration, and you must raise it again.

Google Analytics
We use Google Analytics, a web analysis service provided by Google Inc. (”Google“). Google Analytics uses what is referred to as “cookies”. These are text files which are saved on the user’s computer and allow for an analysis of the use of the website by you. As a rule, the information generated by the cookie regarding the use of this website by the users is transmitted to and saved by Google on a server in the United States.

In case of activation of the IP anonymisation on this website, however, Google will previously shorten the user’s IP address within member countries of the European Union or in other contracting states of the Treaty in the European Economic Area. Only in exceptional cases, the full IP address is transmitted to a Google server in the USA and shortened there.  The IP anonymisation is activated on this website. Google will use this information on our behalf in order to evaluate the use of this website by you, to compile reports on website activities and to provide further services relating to the usage of the website and the Internet usage to the website provider.

The IP address transmitted by your browser within the scope of Google Analytics will not be associated with other data held by Google. Users can prevent the storage of the cookies by setting their browser software accordingly; however, this offer attracts the users’ attention to the fact that they might not be able to make full use of all the functions of this website.

Furthermore, users can prevent Google from prospectively collecting , using and processing  data generated by the cookie and related to the use of the website (including your IP address) by you by downloading and installing the browser plugin (referred to as deactivation add-on) available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser add-on or within browsers on mobile devices (e.g. tablets or smartphones) please click this link  in order to prevent collection by Google Analytics on this website in future. This will result in the storage of an opt-out cookie on your device. If you delete your cookies in this browser, you must click this link again.

2. E-mail and newsletter delivery
a) Scope of data processing
If you use our website and games and deposit your email address here, we can subsequently use it  to send you emails. In such a case, your email will only receive information about important changes in our games and services.
It is also possible on our website or in our games to subscribe to a free newsletter containing direct mail for our products or products from our cooperation partners. When you sign up for the newsletter, the data from the input mask are transmitted to us or the previously stored email address is used. In this case, the date and time of registration for the newsletter and the IP address used are also stored. As part of the confirmation of the newsletter registration, the date and time at which you click on the confirmation link for the newsletter registration as well as the IP address used will also be saved.
To send  the newsletter, your email address will be forwarded to our external service provider, The Rocket Science Group LLC, 675 Ponce de Leon Ave. NE, Suite 5000, Atlanta, GA 30308 USA, (“Mailchimp”), who will, on our behalf, ship the Newsletter. Any further use is not made by the service provider. The service provider is located outside the European Union in the United States of America. More information about Mailchimp and its privacy policy can be found here: https://mailchimp.com/legal/privacy/

b) Legal basis
The legal basis for the processing of the data when sending out the newsletter due to the prior acquisition of goods or services is Art. 6 § 1 lit. f GDPR in conjunction with § 7 (3) UWG. The legitimate interest within the meaning of Art. 6 § 1 lit. f GDPR is therefore in direct advertising and the increase in sales to existing customers.
The legal basis for processing the data when registering directly for the newsletter is Article 6 (1) (a) GDPR.
The legal basis for the transfer of the data to the newsletter service provider are Articles 28 (3), 6 and 7, Article 45 (3), Article 46 (2) (c) GDPR. The service provider is certified under the Privacy Shield Framework and is therefore subject to the EU Commission’s decision on adequacy (Implementing Decision 2016/1250), i. The data protection level of the service provider is recognized as being equivalent to the GDPR, although it is based in the USA. In addition, the standard data protection clauses of the EU Commission are used in contractual relation with the provider.

c) Purpose of data processing
The purpose of storing email address is to afford the possibility of electronic contact for advertising purposes. The date and IP address of the registration as well as the confirmation of the registration will be recorded in order to document the consent to the newsletter delivery and to prevent misuse. The transfer to the service provider is carried out for the purpose of sending the newsletter as a mass mailing.

d) Duration of storage
As far as we have received your email address in the context of the purchase of goods or services, this will be deleted for the delivery of advertising 18 months after the last purchase of goods or services or in the event of an objection or advertising block .
As far as you have expressly consented to the receipt of the newsletter, we will only delete or block the email address for the advertising mailout, if you revoke your consent. The data confirming the order of the newsletter will be stored for the same amount of time.

e) Opposition and removal option
You may object to the use of the email address for promotional purposes at any time, without incurring any costs beyond the charges of your communications tariff. You can object to the use of any advertising mail by clicking on a link provided there with effect for the future. You may also opt-out of advertising prospectively  by emailing info@mmorewards.com. In the case of opposition by email, the implementation of the cancellation or blocking can take up to 5 working days; In this period, advertising may still be delivered .

 

3. Registration for / use of MMORewards.com
a) Scope of data processing
When you log on to our website (http://www.mmorewards.com), we collect, process and save your email address as well as a password that you have defined. This information will be used so that you may  login to our website and games.
In this case, the date and time of the login as well as the IP address used are also saved. As part of the confirmation of your registration (“Double Opt In”), the date and time at which you click on the confirmation link for the newsletter registration as well as the IP address used will also be saved. The same applies to any further login to our website or one of our games or to the publication of a post in our public forum, each of which is saved with the date and the IP address used.
Any additional personal data, such as your name, address or telephone number, will not be retained , unless you provide this information voluntarily, for example in chat and in the forum.
For the registration, your e-mail address will be forwarded to the external service provider Deutsche Telekom AG, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany (“Internet Business Suite”), which will take over user data management on our behalf. Any further use is not made by the service provider.

b) Legal basis
The legal basis for processing the data when registering directly on the website is Article 6 (1) (a) GDPR.
The legal basis for the transfer of the data to the service provider Deutsche Telekom AG are Articles 28 (3), 6 and 7, Article 45 (3), Article 46 (2) (c) GDPR. The service provider is based in the European Union and is bound by the provisions of the GDPR.

c) Purpose of data processing
The purpose of storing the email address and the password is to facilitate individual logins to our website and our games. The date and IP address of the registration, the confirmation of the registration as well as the further individual logins and postings are recorded to prevent misuse.
The transfer to the service provider takes place for the purpose of user administration or login and payment processing.

d) Duration of storage
Insofar as you have confirmed your registration (“Double Opt In”), we will delete or block the email address and the password only if you specifically contact us to request its deletion – the data confirming the registration, the login and the publication of posts in the forum will be retained for the same amount of time as your personal data .
User data from unconfirmed applications will be deleted within 14 days.

e) Opposition and removal option
At any time, you may request the deletion of your user data by post or email to info@mmorewards.com, without incurring additional costs. Attention: After deletion the use of our services and games incl. possibly acquired premium features will no longer possible. In the event of opposition by email, the implementation of the cancellation or blocking may take up to 5 working days, unless we are legally obliged (eg to settle payment disputes) for a longer period of retention.

f) purchase of premium features / payment processing
On MMORewards.com you also have the opportunity to purchase premium features, for which we also use the Internet Business Suite of Deutsche Telekom AG. For this purpose, we will transmit your payment information that  you submit during the checkout process to the selected payment service provider (for example credit card companies, banks, PayPal, mobile services) or in the event of default to a collection agency or to lawyers. These service providers have access to your personal data only to the extent that this is necessary for the performance of their duties. These service providers are required to treat your personal information in accordance with this Privacy Policy and the relevant data protection laws.

4. Contacting our customer Support / Use of contact form
a) Scope of data processing
By using  of our Contact Form (e.g. clicking the green “Support” Button) or sending an email to our customer support (e.g. info@mmorewards.com), you agree to provide us with certain personal information including your email . By using the contact form your IP Address may also  be processed as well as information filled in into the form’s various fields.
For the processing of this data we are using the service provider Zendesk Inc, 1019 Market Street, San Francisco, CA 94103, USA (“Zendesk”). Any further use is not prohibited to the service provider. More information about Zendesk and its privacy policy can be found here: https://www.zendesk.com/company/customers-partners/eu-data-protection/

b) Legal basis
The legal basis for processing the data when contacting our customer support and/or using the contact form is Article 6 (1) (a) GDPR.
The legal basis for the transfer of the data to the service provider are Articles 28 (3), 6 and 7, Article 45 (3), Article 46 (2) (c) GDPR. The service provider is certified under the Privacy Shield Framework and is therefore subject to the EU Commission’s decision on adequacy (Implementing Decision 2016/1250), i. The data protection level of the service provider is recognized as being equivalent to the GDPR, although it is based in the USA. In addition, the standard data protection clauses of the EU Commission are used in contractual relation with the provider.

c) Purpose of data processing
The purpose of processing email addresses and other personal data is to facilitate customer support, e.g. helping the player by responding to his or her queries. Zendesk serves as a tool to manage the volume of messages and is therefore, processing the data on our behalf.

d) Duration of storage
Your data will be deleted 18 months after the last time that you have contacted our customer support or used our contact form.

e) Opposition and removal option
At any time, you may request the deletion of your user data by post or email to info@mmorewards.com, without incurring any additional costs.

f) Job Applications
By applying, you explicitly confirm that you are interested in being employed by MMORewards Ltd. You therefore voluntarily provide your personal data such as your name, email address, date of birth, telephone number, IP address, device ID, curriculum vitae, photograph, references, and certificates to be used for recruiting purposes, in particular for filing and matching your profile with any and all open positions at MMORewards Ltd., including those beyond which you specifically applied to. We may further collect and process information from third party public sources, such as LinkedIn or Xing or other career networking services.

If there is a job opportunity which matches your profile, MMORewards Ltd. may forward your data to the responsible managers in order to contact you for interviews. Your personal data will be processed in the form of databases and will be collected in secured personal files. You have the option of withdrawing your application at any time.

5. Registration for the game “Guardians of Ember”
a) Scope of data processing
If you register for our game, Guardians of Ember via our website (eg by clicking on the “play now” button) or via a partner (e.g., Steam), we will collect, process and store additional personal data or transmit in the course of (3) collected data on other IT systems or external partners to allow you smooth access to the game. Specifically, this concerns:

  • E-mail address (as login / account name)
  • IP address
  • Time of login and logout
  • PC configuration (MAC address, RAM size, graphics card etc.)
  • Character Name (by you freely selectable) and stats values ​​(level, XP, skill points etc.)
  • Inventory of virtual items incl. time of purchase / receipt or sale in-game
  • Virtual currencies incl. time of transactions
  • Chat messages incl. time of communication
  • In-game activity (completed quests, location / movements in the game, opponents fought )

These data may also be made available to the developers of the game, the external service provider Si Wei Gong Fang Ltd, 25F No309 Sec 2 Taiwan Blvd., Taichung City, West District, Taiwan (“Runewaker”), who are  responsible for the game’s further development and its maintenance . Any further use is not made by the service provider. The service provider is located outside the European Union in Taiwan. More information about Runewaker and its privacy policy can be found here: http://www.runewaker.com/en/privacy/index.html

Furthermore, these data are accessible to the external service provider Conversis GmbH, Erftstraße 11, 47051 Duisburg, Germany (“Conversis”), who will be responsible for server maintenance on our behalf. Any further use is not made by the service provider.

Attention: When registering through one of our partners, please note the privacy policy of the respective partner.

b) Legal basis
The legal basis for processing the data when registering directly for the game is Article 6 (1) (a) GDPR.
The legal basis for the transfer of the data to the external service providers are Articles 28 (3), 6 and 7, Article 45 (3), Article 46 (2) (c) GDPR. Since the developer Runewaker is based in Taiwan, the standard data protection clauses of the EU Commission are used in contractual relation with the provider. The service provider Conversis, on the other hand, is based in the European Union and is bound by the provisions of the GDPR.

c) Purpose of data processing
Purpose of storing email address is to facilitate the possibility of individual logins to the game and the assignment of the user’s account. IP address, MAC address and time of login are recorded to prevent misuse (e.g., access by third parties). This also applies to the storage of the remaining log data for in-game activity (for example, in-game misconduct / rule infractions ).
The transfer to our service providers is for the purpose of maintaining the game’s standard operation.

d) Duration of storage
Since the data collected is an elementary part of the online game and its operation, without the player’s data, standard use of the service will not be possible or will only be so to a limited extent. We delete or block the collected data only if you specifically request that we delete your information.

e) Opposition and removal option
At any time, you may request the deletion of your user data by post or email to info@mmorewards.com, without incurring additional costs. Attention: After deletion the use of our services and games incl. possibly acquired premium features is no longer possible. In the event of opposition by e-mail, the implementation of the cancellation or blocking may take up to 5 working days, unless we are legally obliged (eg to settle payment disputes) to retain your data for a longer period of time .

6. Registration for the game “Wild Buster”
a) Scope of data processing
If you register for our game Wild Buster via our website (e.g., by clicking on the “play now” button) or via a partner (e.g., Steam), we will collect, process and store additional personal data or transmit in the course of (3) collected data on other IT systems or external partners to allow you smooth access to the game. Specifically,  this concerns:

  • E-mail address (as login / account name)
  • IP address
  • Time of login and logout
  • PC configuration (MAC address, RAM size, graphics card etc.)
  • Character Name (by you freely selectable) and stats values ​​(level, XP, skill points etc.)
  • Inventory of virtual items incl. time of purchase / receipt or sale in the game
  • Virtual currencies incl. time of transactions
  • Chat messages incl. time
  • In-game activity (completed quests, location / movements in the game, opponents fought )

These data are accessible by the external service provider Conversis GmbH, Erftstraße 11, 47051 Duisburg, Germany (“Conversis”), who will be responsible for server maintenance on our behalf. Any further use is not made by the service provider.

Attention: When registering through one of our partners, please note the privacy policy of the respective partner.

b) Legal basis
The legal basis for processing the data when registering directly for the game is Article 6 (1) (a) GDPR.
The legal basis for the transfer of the data to the external service providers are Articles 28 (3), 6 and 7, Article 45 (3), Article 46 (2) (c) GDPR.

c) Purpose of the data processing
Purpose of storing the email address is to facilitate the possibility of individual logins to the game and the assignment of the user’s account. IP address, MAC address and time of login are recorded to prevent misuse (e.g., access by third parties). This also applies to the storage of the remaining log data for in-game activity (for example, in-game misconduct / rule infractions ).
The transfer to our service providers is for the purpose of maintaining the game’s standard operation.

d) Duration of storage
Since the data collected is an elementary part of the online game and its operation, without the player’s data, standard use of the service will not be possible or will only be so to a limited extent. We delete or block the collected data only if you specifically request that we delete your information.

e) Opposition and removal option
At any time, you may request the deletion of your user data by post or email to info@mmorewards.com, without incurring additional costs. Attention: After deletion the use of our services and games incl. possibly acquired premium features is no longer possible. In the event of opposition by email, the implementation of the cancellation or blocking may take up to 5 working days, unless we are legally obliged (eg to settle payment disputes) to retain your data for a longer period of time .

Last update: 22.05.2018